Contact us

If you want to contact us about anything related to aviation noise, please use the details below. Before you do, you might find the answer in our Frequently Asked Questions so try there first. We’re also keen to have feedback on how you’ve found our website.

Email: ContactICCAN@ICCAN.gov.uk

Tel: 01484 240457

Independent Commission on Civil Aviation Noise
Spaces,
Albion House,
High Street,
WOKING GU21 6BG

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We aim to respond to correspondence within 5 working days, but there may be occasions where we are unable to achieve this. To learn more about how we handle your data, please see our privacy policy. For complaints, please see our complaints page.

Top FAQs

ICCAN has been established to act as an independent and impartial voice on aviation noise to help improve the public confidence in the way it is managed across the UK. We will do this by building our expertise, credibility and profile. To help us achieve this, ICCAN has three strategic priorities:

  • To increase trust, transparency and clarity in the aviation noise debate
  • To promote consistency, responsibility and accountability within the aviation noise industry and beyond
  • To establish our expertise, authority and credibility

ICCAN has published details of its work programme, including key milestones, in its Corporate Strategy, which you can download here.

ICCAN is an independent, non-statutory, advisory, arm’s-length body. We are independent and although we were set up and are funded by the Department for Transport (DfT), and have said we will challenge everyone and make our own recommendations. ICCAN is led by a Head Commissioner, Rob Light, and four other commissioners. It is supported by a small Secretariat. You can meet senior members of the ICCAN team here.

We have met with hundreds of stakeholders, including local communities, as we have travelled around the country to learn more about aviation noise and how it affects people. To reach a fair and balanced view we have also held meetings with airlines, airports, businesses and experts in the field of acoustics and aircraft technology.

ICCAN has not been set up to perform the function of a noise ombudsman, although we will review the need for future regulation and consider if it would be appropriate to establish one in the UK. We would encourage you to direct any noise complaints to your local airport.

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