Cookie Policy

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

(a)     analysis – we use cookies to help us to analyse the use and performance of our website and services cookies used for this purpose are:


This helps us count how many people visit ICCAN.GOV.UK by tracking if you’ve visited before.  Expires in 2 years.


This helps us count how many people visit ICCAN.GOV.UK by tracking if you’ve visited before.  Expires in 24 hours.


Used to manage the rate at which page view requests are made.  Expires in 10 minutes.


To store a record of a new session.  Expires when you close the browser.


Set by Google. This group sets a unique ID to remember. your preferences and other information such as website statistics and track conversion rates.  These expire at various times.

You can opt out Google Analytics cookies –

(b)     cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally cookies used for this purpose are those used for analysis.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting and you can review Google’s privacy policy at

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) (Chrome);

(b) (Firefox);

(c) (Opera);

(d) (Internet Explorer);

(e) (Safari); and

(f) (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.